Privacy Policy
Effective date: January 1, 2026
1. Who we are
FinePeak Atelier is a wax seal craft brand and online store. We can be reached at [email protected] or +1 (628) 225-7643.
2. Information we collect
- Contact information you submit (e.g., name, email, phone, message) through forms.
- Order-related data necessary to process purchases (handled by payment providers where applicable).
- Device and usage data such as pages viewed, approximate location, and session duration.
- Cookie preferences and theme settings stored in your browser.
3. How we use information
- Respond to inquiries and provide support.
- Fulfill and manage orders and deliveries.
- Improve site reliability, usability, and accessibility.
- Comply with legal obligations and prevent abuse.
4. Cookies and local storage
We use essential cookies and localStorage to remember your theme, cookie consent, cart contents, and favorites (“Fallows”). You can clear these at any time in your browser settings.
5. Sharing and transfers
We do not sell your personal information. When required to process payments or shipping, we share limited data with service providers bound by confidentiality and data protection terms.
6. Data retention
We retain data only as long as necessary for the purposes described, or as required by law. LocalStorage items remain until you clear them or they are programmatically removed.
7. Your rights
Depending on your location, you may have rights to access, correct, or delete personal data. Contact us at [email protected] to make a request.
8. Security
We employ reasonable technical and organizational measures to protect data. No system is perfectly secure; please avoid sending sensitive information via unencrypted email.
9. Children’s privacy
Our site is not directed to children under 13, and we do not knowingly collect information from them.
10. Changes
We may update this policy to reflect changes in our practices. Material updates will be posted on this page with a new effective date.
11. Contact
Email: [email protected] • Phone: +1 (628) 225-7643 • Mailing inquiries: FinePeak Atelier, Customer Care